Evaluasi dan Rekomendasi Kualitas Manajemen Layanan Teknologi Informasi Berbasis ITIL V3 dan COBIT 2019: Studi Kasus PT XYZ = Evaluation and Recommendations The Quality of Information Technology Services Based on ITIL V3 and COBIT 2019: Case Study in PT XYZ

Perancangan proses penanganan layanan TI berdasarkan kerangka kerja tata kelola ITIL versi 3 pada PT XYZ = The design process based IT service management governance framework ITIL version 3 at PT XYZ

Kajian penerapan proses tata kelola teknologi informasi untuk manajemen investasi perbankan: studi kasus PT. Bank XYZ = Study of information technology governance process on the implementation of investment management process in banking: the case of PT. Bank XYZ

Evaluasi it change management dengan menggunakan framework itil versi 3 studi kasus pt xl axiata tbk = It change management evaluation using itil framework version 3 case studi pt xl axiata tbk

Perancangan infrastruktur teknologi informasi untuk pengelolaan layanan teknologi Informasi: Studi Kasus PT XYZ = Designing Information Technology Infrastructure for Information Technology Service Management: Case Study PT XYZ