Dobson, Michael Singer
[American Management Association, ], 2000
eBooks
Likert, Rensis
McGraw-Hill, 1976
Buku Teks
Jackson, Alastair
Allen & Unwin , 2000
Buku Teks SO
Kanter, Jerome
Englewood Cliffs, N.J. Prentice-Hall 1992,
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E. Wainright Martin ... [and others]
Pearson, 2002
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