Sultono
Analysis on academic information system quality toward user satisfaction
Faculty of Economics and Management Sciences Bogor Agricultural University, 2015
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Perspectives on user satisfaction surveys
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Explaining language
edited by John A. Hawkins
Basil Blackwell, 1988
 Buku Teks SO
Nettler, Gwynn
Explaining crime
McGraw-Hill, 1979
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Job satisfaction among support staff in michigan academic libraries Julie Voelck
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