Spiller, David
Providing materials for library users
Library Association Publishing, 2000
Buku Teks
Jordan, Peter
The academic library and its users
Gower, 1998
Buku Teks
Remote library users-needs and expectations
Artikel Jurnal
Services to remote users: marketing the library's role
Artikel Jurnal
Fulkerson, Diane M.
Remote access technologies for library collections : tools for library users and managers
Information Science Reference, 2012
Buku Teks