Dupre, Flint O
Your career in federal civil service
Harper & Row, 1967
Buku Teks
Coote, Helen
How to market your library service effectively
Aslib , 1997
Buku Teks SO
Bell, Chip R.
Managing knock your socks off service
[American Management Association;, ], 2007
eBooks
Coote, Helen
How to market your library service effectively
Buku Referensi
Zemke, Ron
Knock your socks off service recovery
[American Management Association, ], 2000
eBooks