Phillips, Gerald M.
Communicating in Organizations
Macmillan, 1982
Buku Teks
Berko, Roy M
Communicating
Houghton Miffiln, 2001
Buku Teks
March, James G.
Organizations
Wiley, 1950
Buku Teks
Quirke, Bill
Communicating change
McGraw-Hill, 1995
Buku Teks
Gudykunst, William B
Communicating with strangers
McGraw-Hill, 1992
Buku Teks