Sediyono
Strategi penghimpunan dana dan pemasaran kredit pada bank pemerintah "X": suatu pendekatan dual strategy
1995
 UI - Tesis Membership
Ayu Novianti Kusuma Astuti
Analisis yuridis tanggung jawab hukum Bank Syariah selaku agen pemasaran produk asuransi dalam skema kerjasama bancassurance berdasarkan prinsip Syariah studi bancassurance pada Bank Syariah X = Juridical analysis of Bank Sharia liability as marketing agencies of insurance product in cooperation scheme of bancassurance sharia study of bancassurance in Bank Sharia X
2013
 UI - Skripsi Membership
Rose, Peter S.
Commercial Bank management
McGraw-Hill Irwin, 2002
 Buku Teks
Cain, Brian
Dealing with your bank
Grolier International, 1999
 Buku Teks
Oka A. Yoeti
Kiat melayani nasabah bank
Infobank, 1997
 Buku Teks