Lighter, Donald E
Basics of health care performance improvement : a lean Six Sigma approach
Jones and Bartlett Publishers, 2013
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Lighter, Donald
Advanced performance improvement in health care : principles and methods
Jones and Bartlett Publishers,, 2011
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Sadeghi, Sarmad
Integrating quality and strategy in health care organizations
ones & Bartlett Learning, 2013
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Fallon, L. Fleming
Managing health organizations for quality and performance
Jones & Bartlett Learning, 2013
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Azrul Azwar
Menjaga mutu pelayanan kesehatan : aplikasi prinsip lingkaran pemecahan masalah
Pustaka Sinar Harapan , 1996
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