Keterampilan berkomunikasi staf layanan Perpustakaan Umum Daerah Kabupaten Bogor = Communication skills of library service staff at Public Library Of Bogor Regency

Perubahan paradigma pustakawan dalam perkembangan layanan referensi di Perpustakaan Universitas Indonesia = Paradigm shift of librarians on the development of reference services At The Library University

Analisis kualitas pelayanan perpustakaan umum daerah khusus Ibukota Jakarta : studi kasus pada perpustakaan umum di tingkat provinsi = Analysis of services quality of public library of the special province of the capital city of Jakarta : a case study in the provincial level library

Modal sosial dalam layanan Perpustakaan Umum Kota Depok = Social capital of library service at Depok Public Library

Persepsi pustakawan terhadap perannya pada layanan referensi: studi kasus di Perpustakaan Hukum Daniel S. Lev = The librarian perception of his role in the reference service: a case study at the Daniel S. Lev law library