Analisis pengukuran kualitas layanan PT. Bank EFG (Persero) Tbk. = Analysis of service quality measurement in PT. Bank EFG (Persero) Tbk.

Studi Komparasi E-Service Quality pada Mobile Banking Bank Syariah Indonesia dan Bank Negara Indonesia serta Analisis Kepuasan Nasabah = Comparative Study of E-Service Quality on Mobile Banking of Bank Syariah Indonesia and Bank Negara Indonesia and Analysis of Customer Satisfaction

Kualitas Implementasi Islamic Corporate Governance pada Bank Syariah di Indonesia = Quality of Islamic Corporate Governance Implementation on Islamic Bank in Indonesia

Pengaruh E-Service Quality Terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan Studi Pada Mobile Banking Bank BUMN di Indonesia = The Effect of E-Service Quality on Customer Satisfaction and Customer Loyalty-A Study on Mobile Banking Application in Indonesia

Pengaruh Banking Service Quality Terhadap Tingkat Kepuasan Nasabah Dan Word Of Mouth Studi Kasus Nasabah Bank Syariah Mandiri = Effect of quality service customer satisfaction levels and word of mouth : case study customers of Bank Syariah Mandiri