Pengaruh E-Service Quality Terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan Studi Pada Mobile Banking Bank BUMN di Indonesia = The Effect of E-Service Quality on Customer Satisfaction and Customer Loyalty-A Study on Mobile Banking Application in Indonesia

Pengaruh Jumlah Perusahaan Fintech dan Adopsi Teknologi terhadap Kinerja Perbankan di Indonesia Periode 2017-2021 = The Effect of the Number of Fintech Firms and Technology Adoption on Banking Performance in Indonesia for the Period 2017-2021

Analisis sentimen berbasis aspek pada kualitas layanan mobile banking menggunakan metode machine learning. studi kasus: LINE Bank by Hana Bank = Aspect-based sentiment analysis on mobile banking service quality using machine learning methods: a case study of LINE Bank by Hana Bank

[Factors Determining The Adoption and Recommendation of Digital Wallets in Indonesia = Faktor-Faktor Yang Memengaruhi Adopsi dan Rekomendasi Dompet Digital di Indonesia , Faktor-Faktor Yang Memengaruhi Adopsi dan Rekomendasi Dompet Digital di Indonesia = Factors Determining The Adoption and Recommendation of Digital Wallets in Indonesia]

Analisis Pengaruh Penerimaan dan Kegunaan Terhadap Niat Keberlanjutan Melalui Kepuasan dan Sikap Sebagai Variabel Mediasi Untuk Menggunakan Mobile = Analysis of the Effect of Confirmation and Perceived Usefulness on Continuance Intention through Satisfaction and Attitude to use Mobile Banking (Study on Bank Tabungan Negara Jakarta Cawang Branch Office Customers)