Analisis Pengaruh Customer Experience terhadap Loyalitas Konsumen dan Intensi Penggunaan Kembali pada M-Banking Bank Jago = Analysis of Influence of Customer Experience on Consumer Loyalty and Continue Usage Intention on M-Banking Bank Jago

Pengaruh Security Assurance, Innovativeness, Perceived Risk dan Customer Support terhadap Customer Experience dalam Membangun Loyalty Intention pada Aplikasi Fintech Investasi di Indonesia = Effects of Security Assurance, Innovativeness, Perceived Risk and Customer Support Toward Customer Experience in Shaping Loyalty Intention on Investment Fintech Applications in Indonesia

Explorasi Peran User Experience dan E-Service Quality terhadap Customer Loyalty pada Aplikasi Mobile Coffee Shop di Indonesia: Mediasi Customer Satisfaction = Exploring User Experience and E-Service Quality Roles on Customer Loyalty in Indonesian Mobile Coffee Shop Application: Mediating Role Customer Satisfaction

Pengaruh Mobile Wallet Service Dimensions terhadap Customer Loyalty melalui Customer Satisfaction pada Pengguna Dompet Digital LinkAja di Jabodetabek = The Effect of Mobile Wallet Service Dimensions on Customer Loyalty with Customer Satisfaction as a Mediating Variable for LinkAja Users in Jabodetabek

Pengaruh Online Brand Community Terhadap Customer Loyalty: Studi pada Search Product dan Experience Product di Indonesia = The Influence of Online Brand Communities on Customer Loyalty: A Study on Search Products and Experience Products in Indonesia