Analisis pengaruh consumer brand identification terhadap loyalitas dan advokasi merek studi kasus konsumen Hypermarket di Jakarta, Bogor, Depok, Tangerang dan Bekasi = The analysis of impact of consumer brand identification toward brand loyalty and brand advocacy case study Hypermart customers in Jakarta, Bogor, Depok, Tangerang and Bekasi

Analisis pengaruh electronic customer relationship management (e-CRM ) dengan e-satisfaction sebagai variabel perantara terhadap e-loyalty: studi pada campaign "plus friend" KakaoTalk = The influence analysis of electronic customer relationship management (e-CRM) through e-satisfaction as mediating variable towards e-loyalty: study on KakaoTalk "plus friend" campaign

Analisis customer relationship management brand Women Rejuvenation Program (WRP) melalui media sosial twitter = Customer relationship management analysis of Women Rejuvenation Program (WRP) brand through social media twitter

Pengaruh electronic Customer Relationship Management (e-CRM) terhadap e-loyalty melalui e-satisfaction pada situs fashion online Zalora Indonesia = The influence of electronic Customer Relationship Management (e-CRM) towards e-loyalty through e-satisfaction on online fashion store website Zalora Indonesia

Strategi kehumasan digital untuk program komunikasi "Pasaraya the pride of Indonesia" Februari-Juni 2014 = Digital public relation strategies for communication program of "Pasaraya the pride of Indonesia" February-June 2014