Customer Satisfaction Pada E-commerce: Analisis PLS-SEM dan IPMA Pengaruh Chatbot LazzieChat Terhadap Chatbot Continuance Intention Lazada di Indonesia = Customer Satisfaction in E-commerce: PLS-SEM and IPMA Analysis of the Influence of LazzieChat Chatbot on Lazada Continuance Intention Chatbot in Indonesia

Analisis Usability dan Responsiveness Chatbot dengan Artificial Intelligence pada Online Customer Experience di Industri Keuangan dan Perbankan Indonesia = Analysis of Usability and Responsiveness of AI-powered Chatbots on Online Customer Experience in Indonesia's Financial and Banking Industry

Pengaruh Karakteristik dan Kualitas Informasi Dari E-Commerce Live Agent dan Chatbot Terhadap Customer Satisfaction Dengan Moderasi Social Presence (Studi Pada Live Agent Dan Chatbot Shopee) = Influence Of Characteristics And Information Quality Of E-Commerce Live Agents And Chatbot On Customer Satisfaction With Social Presence Moderation (Study On Shopee Live Agent And Chatbot)

Analisis pengaruh financial deepening terhadap kinerja industri perbankan di Indonesia = The impact analysis of financial deepening to banking industry performance in Indonesia

Pengaruh virtual reality sebagai media promosi terhadap customer purchase intention pada industri real estate = The impact of virtual reality as a promotional media on customer purchase intention in real estate industry