Analisis efektivitas sistem parcel locker di Jabodetabek (sudut pandang : pelanggan) = Analysing the efficiency of parcel locker system in Jabodetabek (from customer point of view)

Klasifikasi Kategori Komplain pada E-Commerce: Studi Kasus PT Bukalapak = Classification of Complaint Categories in E-Commerce: A Case Study of PT Bukalapak

Pengaruh E-Service Quality, Personalization, E-WOM, dan Customer Support System Terhadap Keberhasilan E-commerce (Studi pada E-commerce Shopee) = The Influence of E-Service Quality, Personalization, E-WOM, and Customer Support System on E-commerce Success (Study on E-commerce Shopee)

Pengaruh E-Trust Dan E-Statisfaction Terhadap E-Loyalty Pada Pembeli Bukalapak.Com Di Jabodetabek = E-Trust And E-Statisfaction Effect On E-Loyalty In Bukalapak.Com Buyers In Jabodetabek

Pengaruh Kualitas Website Terhadap Perilaku Pembelian Impulsif Melalui Moderasi Promosi Penjualan dan Penggunaan Kartu Kredit pada Pengunjung Situs Blibli.com di Jakarta = The Effect of Website Quality on Impulsive Buying Behavior Through the Moderation in Sales Promotion and Credit Card Use on Visitors of Blibli.com Sites in Jakarta.