Anteseden dan Konsekuensi Customer Engagement Dalam Konten Media Sosial: Studi Kegiatan Pemasaran Marketplace Produk Kecantikan Di Instagram = Antecedent and Consequences of Customer Engagement in Social Media Content: A Study Of Beauty Product Marketplace Marketing Activities in Instagram

Analisis customer engagement PT Daihatsu indonesia melalui media sosial twitter = PT daihatsu Indonesia customer engagement analysis through twitter social media

Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia

Prediktor dalam niat pengungkapan empati oleh pengguna terhadap iklan di media sosial: studi kasus pada iklan Go-Jek = Predicting intention to express empathy by user towards advertising in social media: case study on Go-Jek advertisement

Analisis strategi Customers Relationship Management Shopee Indonesia dalam mempertahankan loyalitas pelanggan melalui media sosial Instagram = An Analysis of a Customer Relationship Management Strategy in maintaining customer loyalty through social media instagram