Adi Kurnia
Pengaruh electronic customer relationship management (e-CRM) terhadap e-loyalty melalui e-satisfaction: studi pada website Garuda Indonesia = The effect of electronic customer relationship management (e-CRM) toward e-loyalty through e-satisfaction: study on website of Garuda Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018
 UI - Skripsi Membership
Siti Zaneta Anindita
Pengaruh electronic Customer Relationship Management (e-CRM) terhadap e-loyalty melalui e-satisfaction pada situs fashion online Zalora Indonesia = The influence of electronic Customer Relationship Management (e-CRM) towards e-loyalty through e-satisfaction on online fashion store website Zalora Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Skripsi Membership
Marcia Nadin Pramasiwi
Perancangan Antarmuka dan Evaluasi Usability Terhadap Fitur Keamanan Aplikasi Penyedia Layanan Transportasi Online (Ride-hailing): Studi Kasus Aplikasi inDrive = Design Interface and Usability Evaluation of Application Security Features for Online Transportation Service Providers (Ride-hailing): inDrive Case Study
Fakultas Ilmu Komputer Universitas Indonesia, 2023
 UI - Skripsi Membership
Najmi Aliya
Perancangan Antarmuka dan Evaluasi Usability Terhadap Fitur Keamanan Aplikasi Penyedia Layanan Transportasi Online (Ride-hailing): Studi Kasus Aplikasi inDrive = Design Interface and Usability Evaluation of Application Security Features for Online Transportation Service Providers (Ride-hailing): inDrive Case Study
Fakultas Ilmu Komputer Universitas Indonesia, 2023
 UI - Skripsi Membership
Ramadhanu Dwi Nugraha
Analisis pengaruh electronic customer relationship management (e-CRM ) dengan e-satisfaction sebagai variabel perantara terhadap e-loyalty: studi pada campaign "plus friend" KakaoTalk = The influence analysis of electronic customer relationship management (e-CRM) through e-satisfaction as mediating variable towards e-loyalty: study on KakaoTalk "plus friend" campaign
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia;, 2014
 UI - Skripsi Membership