Fajar Putra P.
Analisis pelayanan prima pada pelayanan pendaftaran tanah di kantor pertanahan kabupaten Bogor = Service excellence analysis on land register service in kantor pertanahan Bogor regency
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
 UI - Skripsi Membership
At your service: jotting & musings from the public service vol. 2
Director-General, Information Dept. of Malaysia, 2011
 Buku Teks
Ira Utami Agusputri
Dampak Penerapan Performance Related-Pay (PRP) terhadap Performa Aparatur Sipil Negara (ASN) dalam Penanganan Aduan Masyarakat: Kasus Program Smart City Jakarta = The Effect of Performance Related-Pay (PRP) Policy Towards Civil Servants Performance on Handling Citizen Complaints: The Case of Jakarta Smart City Program
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis Membership
Elis Septiyani
Analisis Kualitas Pelayanan Publik pada Mal Pelayanan Publik di Kabupaten Purbalingga Berdasarkan Penilaian Pengguna = Analysis of Public Service Quality at Public Service Malls in Purbalingga Regency Based on User Assessment
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
American public service: radical reform and the merit system
edited by James S. Bowman and Jonathan P. West
Taylor &​ Francis, 2007
 Buku Teks