Hubungan aksesibilitas rumah sakit, kepuasan layanan, switching cost, kualitas pelayanan dan sikap relatif pasien terhadap loyalitas pasien rawat jalan di RSU HGA Depok = The relationship of accessibility, satisfaction, switching costs, quality and patient relative attitudes to the consequences of outpatient service loyalty at HGA Hospital

Analisis kepuasan pasien terhadap pelayanan Instalasi Rawat Jalan Rumah Sakit Ketergantungan Obat Jakarta Tahun 2010 = Analysis of patient satisfaction on service of ambulatory care Installation at Drug Dependence Hospital Jakarta Year 2010

Tingkat kepuasan pasien dan faktor-faktor yang berhubungan di ruang rawat jalan dan rawat inap Rumah Sakit Ketergantungan Obat Jakarta tahun 2004 = Relationship between satisfaction and predispositional factors in out-patient and in-patient Hospital of Drug Addicted, Jakarta in 2004

Analisa kepuasan pasien peserta askes wajib terhadap kualitas pelayanan rawat jalan tingkat lanjutan di Rumah Sakit Marinir Cilandak tahun 2013 = Analysis of patient satisfaction on the quality mandator participants askes advanced level outpatient services Rumah Sakit Marinir Cilandak in 2013

Analisis Kepuasan Pasien JKN Berdasarkan Dimensi Mutu Pelayanan Rawat Jalan di RS "X" Jakarta Tahun 2023 = Analysis of JKN Patient Satisfaction Based on Outpatient Service Quality Dimensions at Jakarta "X" Hospital in 2023