Analisis Faktor-Faktor yang Mempengaruhi Kualitas Ketertiban dalam Proses Peminjaman Arsip Aktif: Studi Kasus di Direktorat Industri Kimia Hulu Kementerian Perindustrian = Analysis of Factors Affecting the Quality of Orderliness in the Active Records Borrowing Process: A Case Study at the Directorate of Upstream Chemical Industry, Ministry of Industry