Pengaruh Program Loyalty dan Brand Loyalty terhadap Word of Mouth dan Kesediaan untuk membayar lebih (Analisis dari Customer KALBE Nutritionals) = The Effect of Program Loyalty and Brand Loyalty on Word of Mouth and Willingness to Pay More (Analysis from Kalbe Nutritionals Customer)

PENGARUH KUALITAS INFORMASI, KUALITAS INTERAKSI LAYANAN DAN USABILITY TERHADAP KEPUASAN DAN LOYALITAS PENGGUNA E-MONEV DITJEN BINA UPAYA KESEHATAN TAHUN 2013 = EFFECT OF INFORMATION QUALITY, INTERACTION QUALITY AND USABILITY FOR E-MONEV DITJEN BUK SATISFACTION AND LOYALTY USERS IN 2013

Analisis pengaruh brand placement acceptance terhadap sikap dan perilaku persepsi pengguna samsung dan non samsung = Analysis of effect of brand placement acceptance on attitudes and behavior samsung smartphone user and non user perception

Pengaruh Customer Experience terhadap Sikap, Kepuasan dan Loyalitas pada Digital Branch Bank Syariah = The Effect of Customer Experience Towards Attitude Satisfaction and Loyalty on Islamic Banking Digital Branch

Analisis Pengaruh Persepsi Inovasi dan Persepsi Kualitas Jasa Terhadap Kepuasan dan Loyalitas Pelanggan serta Hubungannya dengan Nilai Pemegang Saham = The Analysis of The Effect of Perceived Innovativeness and Perceived Service Quality through Satisfaction and Loyalty and its Relationships with Shareholder’s Value