Electronic government dalam pelayanan public

Mekanisme koordinasi pelayanan publik E-KTP kasus Kecamatan Cibinong, Kabupaten Bogor = A coordination mechanism public services E-KTP Cibinong District, Bogor Regency

Rekomendasi Kerangka Kerja Penanganan Insiden Keamanan Sistem Pemerintahan Berbasis Elektronik (SPBE) menggunakan Standar ISO/IEC 27035:2023 Studi Kasus : Ombudsman RI = Recommendations for a Framework for Handling Security Incidents of Electronic-Based Government Systems (SPBE) using the ISO/IEC 27035: 2023 Standard

Analisis Kualitas Pelayanan E-Government pada Aplikasi M-Paspor di Kantor Imigrasi I Jakarta Pusat = Analysis of E-Government Service Quality on the M-Passport Application at Class I Immigration Office in Central Jakarta

Studi kasus peningkatan kualitas pelayanan publik melalui implementasi strategi komunikasi proaktif pemerintah kota (Kajian pada mal pelayanan publik Kota Bekasi) = The case study improvement of public services Quality through The Implementation of Proactive Communication Strategy of The Governments City. (The Research on Public Services Mall of Bekasi City)