Analisis Pengaruh Personalization dan Hedonic Motivation dalam Menciptakan Customer Experience dan Loyality pada Ritel Omnichannel = The Influence of Personalization and Hedonic Motivation in Creating Customer Experience and Loyalty in Omnichannel Retail

Analisis pengaruh media sosial terhadap ekuitas konsumen produk Sepatu Adorable = The analysis of social media influence toward customer equity in Adorable Shoes

Pengaruh Customer Experience, Customer Satisfaction, dan Word of Mouth terhadap Customer Loyalty dengan Consumer Demographics sebagai Variabel Moderasi pada Nasabah Seabank di DKI Jakarta = The Influence of Customer Experience, Customer Satisfaction, and Word of Mouth on Customer Loyalty with Consumer Demographics as a Moderating Variable for Seabank Customers in DKI Jakarta

Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia

Analisis Pengaruh Consistency, Interactivity, Flexibility, dan Connectivity terhadap Customer Satisfaction pada Omnichannel Retailing = The Analysis of the Influence of Consistency, Interactivity, Flexibility, and Connectivity on Customer Satisfaction in Omnichannel Retailing