Analisis pengaruh hedonic value dan utilitarian value terhadap kepuasan konsumen, dan behavioral intentions, pada industri fast-casual Restaurant: studi pada Restoran Social House = Analysis of hedonic, and utilitarian values on customer satisfaction and behavioral Intentions, in the fast-casual restaurant industry: case of social house customer

Analisis kualitas pelayanan restoran terhadap kepuasan dan niat perilaku pembelian kembali (kasus pada pelanggan Restoran Jepang sushi tei di pusat Jakarta) = Analysis of restaurant service quality on customer satisfaction and behavioral intention (study case on customer of Japanese Restaurant sushi tei in central of Jakarta)

Pengaruh kualitas pelayanan jasa restoran terhadap sikap utilitarian dan hedonis konsumen dalam membangun preferensi merek restoran : studi kasus Magnum Cafe Grand Indonesia = The effect of restaurant service quality to utilitarian and hedonic attitudes of consumers in building restaurant brand preference : case study Magnum Cafe Grand Indonesia

Pengaruh lingkungan fisik, interaksi pelayanan, dan nilai kecocokan terhadap emosi dan kepuasan konsumen pada restoran tematik = The effect of servicescape, service encounter, and perceived congruency on customers' emotions and satisfaction at thematic restaurant / Yoga Arvanda

Peran Commitment, Trust, dan Relative Depedence Untuk Meningkatkan Customer Satisfaction dan Customer Loyalty Dalam Pemasaran Relasional Industri Garmen di Indonesia = The Role of Commitment, Trust, and Relative Dependence to Increase Customer Satisfaction and Customer Loyalty in Relational Marketing of Garment Industry in Indonesia