Hubungan antara perceived risk dan trust pada konsumen belanja online = The relationship between perceived risk and trust among online shopping consumer

Hubungan antara perceived risk dan intensi repurchase pada konsumen belanja online = The relationship between perceived risk and repurchase intention among online shopping consumers

Kesenjangan antara nilai ekspektasi dan aktual konsumer ketika terlibat dalam pengalaman belanja online = The Gaps between consumer perceived and actual value when engaging in online shopping experience

Analisis Pengaruh Service Quality, Perceived Value, Trust, dan Price pada Jasa Pengiriman terhadap Customer Loyalty saat Berbelanja Online = Analysis of the Effect of Service Quality, Perceived Value, Trust, and Price on Delivery Services when Shopping Online

Hubungan antara e-service quality dan purchase intention pada konsumen belanja online = The relationship between e-service quality and purchase intention among online shopping consumer