Niven, Paul R.
Balanced scorecard step-by-step for government and nonprofit agencies
Wiley &​ Sons, 2008
 Buku Teks
Niven, Paul R.
Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven
John Wiley & Sons, 2003
 Buku Teks
Suwardi Luis
Step by step in cascading balanced scorecard to functional scorecards
Gramedia Pustaka Utama, 2010
 Buku Teks
Niven, Paul R.
Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven
John Wiley & Sons, 2002
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Cohen, William
How to sell to the government: a step-by-step guide to success / William A. Cohen
John Wiley, 1981
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