Comparing ourselves: using benchmarking techniques to measure performance between academic libraries Liz Hart
Artikel Jurnal
Katzenbach, Jon R.
Hart`s war
Ballantine Books, 2002
Buku Teks
Anbeek, Ton
Donkere hart
Amsterdam University press, 1996
Buku Teks
Riemeers, Anne
Hart Water
Conserve, 1989
Buku Teks
Campert, Remco, 1929 -
Stijnen hart
De Bezige Bij, 2006
Buku Teks