Stroman, James
Administrative assistant's and secretary's handbook
American Management Association, 2012
 eBooks
Stroman, James
Administrative assistant's and secretary's handbook
American Management Association;, 2012
 eBooks
Kinn, Mary E.
The administrative medical assistant
W.B. Saunders, 1999
 Buku Teks
De Vries, Mary Ann
Complete secretary's handbook
Prentice-Hall, 1991
 Buku Referensi
The Professional secretary's Handbook
Boston: Houghton: 1993,
 Buku Referensi