The real-time contact center

Analisis efektivitas kinerja operasional Call Center Jasa Marga traffic information center = Effectiveness analysis of operating performance Call Center Jasa Marga traffic information center

Hubungan kepuasan komunikasi call center dengan efektifitas komunikasi kepada customer Garuda Indonesia = Call center's communication satisfaction in relation with communication effectiveness to Garuda Indonesia's customer

Great customer connections: simple psychological techniques that guarantee exceptional service

Customer service training IOI: quick and easy techniques that get great results