Waller, Jenny
Menulis manual manajemen mutu = The quality management manual : how to write and develop a successful manual for quality management systems
Pustaka Binaman Pressindo, 1994
 Buku Referensi
Lawson, Joseph W.R., II
How to develop an employee handbook
American Management Association;;, 1998
 eBooks
Carpendale, Jeremy
How children develop social understanding
Blackwell, 2006
 Buku Teks SO
Thompson, Frank J.
Classics of public personnel policy
Thomson - Wadsworth, 2003
 Buku Teks
Baker, Sharon L.
The responsive public library collection : how to develop and market it
Libraries Unlimited, 1993
 Buku Teks SO