Asnan Furinto
Designing competitive loyalty programs : how types of program affect customer profitability
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2009
 UI - Disertasi Open
Farah Mumtaz
Rewards vs. Rebate: Pengaruh Customer Loyalty Program terhadap Intensi Membeli Kembali di E-commerce = Rewards vs. Rebate: The Effect of Customer Loyalty Program on Repurchase Intention in E-commerce
Fakultas Psikologi Universitas Indonesia, 2021
 UI - Skripsi Membership
Bayuaji Prasetyo
Analisis Peran Digital Innovation, Perceived Value, dan Loyalty Program terhadap Kesetiaan Pelanggan di PT. Garuda Indonesia = The Role of Digital Innovation, Perceived Value, and Loyalty Program on Customer Loyalty at PT. Garuda Indonesia.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis Membership
Hana Talitha Rahmanazuri
Analisis loyalitas pelanggan go-jek di Jabodetabek studi pada loyalty program go-jek Indonesia = Analysis of customer loyalty at go-jek in jabodetabek focusing on loyalty program by go-jek Indonesia
Fakultas Ilmu Administrasi Universitas Indonesia, 2017
 UI - Skripsi Membership
Nabila Rachmadhania
Pengaruh antecedents online relationship quality dan dampaknya pada loyalitas konsumen: Moderasi loyalty program = The influence of antecedents online relationship quality and its impact on customer loyalty: Loyalty program moderation
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Tesis Membership