Kualitas Pelayanan Perizinan, Nonperizinan, dan Instansi di Mal Pelayanan Publik DKI Jakarta = Quality Of Licensing, Non-Licensing, and Agency Services at Public Service Malls In DKI Jakarta

Pelayanan Publik Oleh Aparatur Kepolisian Dalam Penindakan Pelanggaran Penggunaan Knalpot Aftermarket Di Dki Jakarta = Public Services By Police Apparatus In Prosecuting Violations Of Aftermarket Exhaust Use In Dki Jakarta

Analisis Hambatan Dalam Penyediaan Layanan Khusus Penyandang Disabilitas Di Mal Pelayanan Publik (MPP) Provinsi DKI Jakarta = Analysis of Barriers in Providing Special Services for Disability in Mal Pelayanan Public (MPP) of DKI Jakarta Province

Pengembangan kinerja pelayanan publik

Studi kasus peningkatan kualitas pelayanan publik melalui implementasi strategi komunikasi proaktif pemerintah kota (Kajian pada mal pelayanan publik Kota Bekasi) = The case study improvement of public services Quality through The Implementation of Proactive Communication Strategy of The Governments City. (The Research on Public Services Mall of Bekasi City)