Pengukuran kualitas layanan penyelenggaraan pelatihan dengan servqual dan pengaruh kualitas layanan terhadap kepuasan peserta pelatihan pada sebuah balai latihan kerja = Service quality measurements of training delivery with servqual and the effect of service quality on students satisfaction at technical education and vocational training / Fauzia Rizkiana Aji

Analisis kinerja layanan dari penerapan managed services divisi IT service operation menggunakan pendekatan servqual: studi kasus PT. ABC = Service quality analysis of managed services implementation IT service operation division using servqual approach case study PT. ABC / Alwin Muhaimin

Kualitas Pelayanan Surat Keterangan Catatan Kepolisian (SKCK) di Satuan Intelijen dan Keamanan Polres Cilegon: Pendekatan Servqual = Quality of (SKCK) Service at Intelligence and Security Unit of Cilegon Resort Police Servqual Approach

Kajian tentang kualitas pelayanan dengan pendekatan servqual di kantor imigrasi tanggerang = Study on service quality with servqual approach at immigration office of tangerang

Analisis Kualitas Layanan Internet Seluler di Wilayah Jabodetabek berbasis metode ServQual dan Importance Performance Analysis (Studi Kasus PT. X) = Analysis of Mobile Internet Service Quality in Jabodetabek Based on ServQual and Importance Performance Analysis Methods (Case Study PT. X)