edited by Michael Rines
Gower in Association with Marketing Magazine, 1981
Buku Teks SO
editor, Brian J. Terry
Toppan Company, 1997
Buku Referensi
Duan, Jin-Chuan, editor
Springer, 2012
eBooks
Jing Jian Xiao, editor
Springer International Publishing, 2016
eBooks
Edward L. Nash, editor in chief
McGraw-Hill , 1992
Buku Referensi