Roetzheim, William H.
Software project cost and schedule etimating: best practices
Prentice-Hall, 1998
 Buku Teks SO
Library collection development for professional programs : trends and best practices
edited by Sara Holder
Information Science Reference, 2013
 Buku Teks SO
Best practices in residential treatment
edited by Roodney A. Ellis
Routledge, Taylor & Francis Group, 2009
 Buku Teks SO
Best practices in access services
edited by Lori L. Driscoll, W. Bede Mitchell
Routledge, 2009
 Buku Teks SO
Best practices in customer service
edited by Ron Zemke and John A. Woods
American Management Association, 1998
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