Martin, Robert J.
Human relations for the hospitality industry
Van Nostrand Reinhold, 1991
 Buku Teks SO
Olsen, Michael D.
Strategic management in the hospitality industry
Prentice-Hall, 2008
 Buku Teks SO
Generation Z Marketing and Management in Tourism and Hospitality: The Future of the Industry
Palgrave Macmillan Cham, 2021
 eBooks
Rifani Aditiya Triana
Perancangan human sigma untuk mengukur keeratan hubungan karyawan terhadap perusahaan pada industri hospitality = Design of human sigma to masure employee engagement towards company in hospitality industry
Fakultas Teknik Universitas Indonesia, 2016
 UI - Skripsi Membership
Hsu, Cathy H.C.
Marketing hospitality
John Wiley & Sons, 2001
 Buku Teks SO