Efektifitas Model Tata Kelola Klinis Pelayanan Keperawatan Inpro Terhadap Peningkatan Kepuasan Kerja dan Kinerja Perawat Puskesmas = The Effectiveness of the Inpro Nursing Service Clinical Governance Model for Enhancing Job Satisfaction and Nurse's Performances in Community Health Care

Tingkat Kepuasan Pelanggan Internal di Laboratorium Pusat Rujukan Nasional Prodia Jakarta = Internal Customer Satisfaction Index Prodia National Referral Laboratory Jakarta

Pengaruh kualitas pelayanan, kepuasan pelanggan, trust, switching cost, dan persepsi harga terhadap loyalitas pelanggan layanan televisi berbayar = The effect of service quality, customer satisfaction, trust, switching cost, and price perception on customer loyalty in pay tv services

Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas pelanggan di laboratorium uji = The impact of service quality on customer satisfaction and loyalty in testing laboratory

Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan GO-JEK di Jakarta, Bogor dan Depok = The Influence of Service Quality on GO-JEK Customer Satisfaction in Jakarta, Bogor and Depok