Tarigan, Rostiana
Kendala-kendala dalam penerapan Total Quality Manajemen (TQM) di badan POM = Constraints in applying Total of Quality MAnagement in National Agency of Drug and Food Control
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2005
 UI - Tesis Membership
Haris Pandi Wijaya
Analisis pengaruh faktor-faktor penghambat penerapan total quality management pada perusahaan yang bersefektifikat 9000
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2009
 UI - Tesis Open
Ferry Anindito Wibisono
Analisis penerapan total quality management terhadap kinerja operasional. studi kasus: PT. Astra Daihatsu Motor = Analysis of total quality management implementation on operational performance case study PT. Astra Daihatsu Motor
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis Membership
Isnomo Adi Nugroho
Usulan implementasi total quality management untuk pencapaian ISO 9001:2000 : Studi kasus PT Krakatau Steel = The implementation suggestion of total quality management for ISO 9001:2000 achievement (Case: PT Krakatau Steel)
Fakultas Teknik Universitas Indonesia, 2004
 UI - Tesis Membership
Hradesky, John L.
Total quality management handbook
McGraw-Hill, 1995
 Buku Referensi