Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta

Analisis pengaruh service quality restoran terhadap consumer attitudes toward brands dan brand preference: studi kasus restoran casual dining di Jakarta = The effect of restaurant's service quality towards consumer attitudes toward brands and brand preference: case study casual dining restaurants in Jakarta

Pengaruh service encounters dan experiential value terhadap kepuasan pelanggan dalam restoran fast food (Studi kasus : KFC dan Lotteria) = The effect of service encounters and experiential value of customer satisfaction of fast food restaurant (Case study : KFC and Lotteria)

Distribusi Spasial Indeks Popularitas Restoran Berdasarkan Consumer Review Website di Kota Bandung = Spatial Distribution of Restaurant's Popularity Index Based on Customer Review Website in Bandung CIty

Disonansi kognitif pada mahasiswa dalam mengkonsumsi fast food fried chicken