Auger, B.Y.
How to run better business meetings: a businessman's guide to meeting that get things done/B.Y. Auger
America Manufacturing Company , 1972
 Buku Teks
Scott, Bill
Keterampilan berkomunikasi
Bina Rupa Aksara, 1990
 Buku Teks SO
Hamilton, Cheryl
Communicating for results : a guide for business and the professions
Thomson/Wadsworth, 2011
 Buku Teks SO
Munter, Mary
Guide to managerial communication: effective business writing and speaking
Prentice-Hall, 1982
 Buku Referensi
Hamilton, Cheryl
Communicating for results: a guide for business and the professions/ Cheryl Hamilton
Wods Worth Publishing, 1993
 Buku Teks SO