Perilaku konsumen restoran etnis pengaruh empat kelompok atribut terhadap kepuasan pelanggan dan post dining behavioral intentions studi kasus restoran etnis sunda di wilayah jakarta = Ethnic restaurants consumers behavior the influence among four groups of attributes towards customer satisfaction and post dining behavioral intentions case study sundanesse ethnic restaurants in jakarta

Analisis kualitas pelayanan kapal roro PT. ASDP Indonesia Ferry lintas Merak-Bakauheni dari sisi pengguna jasa = Analysis of PT. ASDP Indonesia Ferry Roro ship s service quality in Merak Bakauheni trajectory from passengers point of view

Pengaruh e-service quality terhadap e-satisfaction konsumen website Traveloka: studi pada mahasiswa program sarjana Fakultas Ilmu Sosial dan Ilmu Politik = Effect of e-service quality towards e-satisfaction on Traveloka website user: study on bachelor degree students in Faculty of Social and Political Science University of Indonesia

Profil Konsumen Kebaya Bordiran di Depok dan Dampaknya bagi Inisiatif Marketing Produk Griya Busana Satu

Penilaian kualitas pelayanan frontliner generasi X dan Y terhadap kepuasan pelanggan dengan menggunakan servqual dan kano = Service quality assessment of X and Y generation frontliner using servqual and kano model