Pengaruh kualitas layanan terhadap niat pengguna untuk beralih dan merekomendasikan BISKITA Trans Depok = The Influence of service quality on user intention to switch and recommend BISKITA Trans Depok

Pengaruh Mobile Shopping Service Quality dan Customer Satisfaction terhadap Customer Loyalty pada Pengguna Traveloka Eats Delivery di DKI Jakarta = The Effect of Mobile Shopping Service Quality and Customer Satisfaction on Customer Loyalty on Traveloka Eats Delivery Users in DKI Jakarta

Pengaruh Service Quality terhadap Customer Satisfaction dan Customer Loyalty: Pada Pengguna Taksi Bluebird dan Xanh SM Di Jabodetabek = The Influence of Service Quality on Customer Satisfaction and Customer Loyalty: Study of Bluebird and Xanh SM Taxi Users in Jabodetabek

Analisis Pengaruh E-Service Quality Terhadap E-Satisfaction, Studi Pengguna Shopee Food di DKI Jakarta Pada Masa Pandemi Covid-19 = Analysis of The Effect of E-Service Quality on E-Satisfaction, Study on Shopee Food Users in DKI Jakarta During the Covid-19 Pandemic

Analisis Pengaruh Service Quality Terhadap Kepuasan Konsumen, Loyalitas Konsumen dan Motivasi Konsumen Pengguna ATM di Jakarta