Chappel, R.T.
Business communications
Macdonald and Evans, 1976
 Buku Teks SO
Archer, Robert M.
Basic business communications
Prentice-Hall, 1971
 Buku Teks SO
Murphy, Herta A.
Effective business communications
McGraw-Hill, 1976
 Buku Teks SO
Murphy, Herta A.
Effective business communications
McGraw-Hill , 1984
 Buku Teks SO
Siswanto Sutojo
Komunikasi bisnis yang efektif : effective business communications
Damar Mulia Pustaka, 2003
 Buku Teks