Hersey, Rexford
Harper , 1955
Buku Teks
edited by Janice McLean
Gale Research, 1991
Buku Referensi
Bayu Perkasa Temadja
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2010
UI - Tesis Open
Gendelman, Joel
American Society for Training & Development, 2010
eBooks
Cope, Mick
Financial Times Prentice Hall, 2003
Buku Teks