Organization-Public Relationship dalam Hubungan Media Organisasi Sektor Publik (Studi Kasus pada Hubungan Humas Kementerian PUPR dengan Jurnalis) = Organization-Public Relationship in Public Sector Organizations Media Relations (Case Study on Public Relations of the Ministry of Public Works and Housing Relationship with Journalists)

Fungsi humas dalam membentuk relasi antara organisasi kepolisian dengan publik melalui media sosial : analisis isi Twitter TMC Polda Metro Jaya dalam mengukur organization-public relationships = The function of PR in creating relations between police organization and its public through social media : content analysis of TMC Polda Metro Jaya's twitter for measuring organization-public relationships

Knowledge sharing : meningkatkan kinerja layanan perusahaan : studi kasus: best practices sharing di PT PLN

Customer relationship management (manajemen hubungan pelanggan) : concept and tools = Customer relationship management

Pengaruh Customer Relationship Management Terhadap Loyalitas Pelanggan: Studi Literatur Tahun 2019-2023 di Indonesia = The Impact of Customer Relationship Management on Customer Loyalty: A Literature Review from 2019-2023 in Indonesia