Frank, Michael R.
The effective EDP manager
Amacom, 1980
Buku Teks
Douglass, Laura Mae
The effective nurse : leader and manager
Mosby, 1984
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New approaches to conflict resolution
Ford Foundation , 1978
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Scott, John
Effective management skills : what is a manager?
Spere British Institute of Management, 1984
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Cleland, David I.
Project manager's portable handbook
McGraw-Hill, 2010
Buku Teks