Ray, Michael
Chuang yi ge ming : ru he jifa qi ye ren chuang chao li = Creative Revolution : How to stimulate creativity, business people = 創意革命 : 如何激發企業人創造力 / Michael Ray, penerjemah; Mei er si
Tian Xia Wen Hua, 1991
 Buku Teks
Dana Santoso Saroso
Decision making models for quality improvement
Faculty of Engineering, Universitas Indonesia, 2012
 Artikel Jurnal
Peters, Thomas J.
In Search of Excellence Lessons from America`s Best-Run Companies / Thomas J. Peters, Robert H. Waterman
Harper & Row, Publishers, 1986
 Buku Teks
Fernandez, Ricardo R.
Mutu terpadu dalam manajemen pembelian & pemasuk
Pustaka Binaman Presindo, 1996
 Buku Teks SO
Peters, Thomas J.
Kehebatan Bisnis Amerika=In search of excellence: Lessons from America's best-run companies / Thomas J. Peters, Robert H. Waterman
Sang saka gotra, 1985
 Buku Teks