Varendy Lumbardo
Aplikasi quality function deployment (QFD) pada perusahaan penyedia jasa wireless internet dalam rangka perbaikan kualitas internal perusahaan = The application of quality function deployment (QFD) in a wireless internet service provider for a service quality improvement
Fakultas Teknik Universitas Indonesia, 2008
 UI - Skripsi Open
Hasim Hanafie
Rancangan pengendalian kualitas pelayanan dalam industry perhotelan menggunakan pendekatan Quality Function Deployment (QFD) = Quality control service design in the hospitality industry using Quality Function Deployment (QFD) approach
Fakultas Teknik Universitas Indonesia, 2011
 UI - Tesis Open
Yunita Sari Nendhya Susanti
Analisis faktor yang mendukung operational excellence pada perusahaan pendukung telekomunikasi dengan metode quality function deployment (QFD) dan failure mode and effect analysis (FMEA = Analysis of factors that support the operational excellence in telecommunication supporting companies with (QFD) and (FMEA) / Yunita Sari Nendhya Susanti
2015
 UI - Tesis Membership
Fadhly Radite Adryan
Peningkatan kualitas layanan sistem informasi dengan integrasi metodologi service quality kano quality function deployment dan system dynamics : studi kasus Divisi Global Service Assurance PT Telekomunikasi Indonesia Internasional = The quality improvement of information systems services by integration of service quality kano quality function deployment and system dynamics methodology : a case study of Global Service Assurance Division in PT Telekomunikasi Indonesia internasional
Fakultas Ilmu Komputer Universitas Indonesia, 2013
 UI - Tugas Akhir
R. Zulfikar
Usulan prosedur pengembangan sistem aplikasi komputer dengan Metode Quality Function Deployment (QFD): studi kasus pengembangan sistem aplikasi komputer di Pertamina UPPDN VII
2000
 UI - Tesis Membership