Raines, Claire
The art of connecting: how to overcome differences, build rapport, and communicate effectively with anyone
American Management Association, 2006
 eBooks
Iacone, Salvatore J.
Write to the point: how to communicate in businesswith style and purpose
Carrer Press, 2003
 Buku Teks SO
Simmons, Annette
Whoever tells the best story wins: how to use your own stories to communicate with power and impact
American Management Association, 2007
 eBooks
McMillan, Sandy
How to be better communicator (menjadi pembicara efektif)
Elex Media komputindo, 2001
 Buku Teks SO
Dobson, Ann
Glorier business library : how to communicate at work
Glorier International Inc., 1999
 Buku Referensi