Mackenizie, John
Illinois: Dow Jones-Irwin, 1989
Buku Teks
Becker, Esther R.
Harper & Row, 1971
Buku Referensi
Lambert, Brian
American Society for Training & Development, 2010
eBooks
Richardson, Linda
McGraw-Hill, 2003
Buku Teks
Donnolo, Mark
[American Management Association, ], 2013
eBooks